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Parent and Carer Support Helpline

Gloucestershire Clinical Commissioning Group have commissioned a telephone support line and text chat service for parents and carers regarding young people’s mental health and emotional wellbeing.

This service is being piloted for two years by a well-known voluntary and community sector provider, TiC+. This is following an engagement exercise with parents and carers and staff who work with children and young people who fed back the need for additional support.

The telephone advice line is available on Mondays between 5pm and 9pm, Tuesdays between 9am and 1pm, Wednesdays between 5pm and 9pm and Saturdays between 9am and 1pm. The number is Freephone 0800 625675.

The telephone number and chat service can be accessed here.